30 Day Returns
Free delivery on Orders over £70
All Orders Shipped via Royal Mail Tracked 24/48

Shipping policy

Shipping Policy

How we ship

All UK orders, including Northern, are sent with Royal Mail. Standard Delivery uses Royal Mail Tracked 48 and Express Delivery uses Royal Mail Tracked 24. If a parcel exceeds the size or weight limits of these Royal Mail services, we may send it with another carrier instead. You will receive a tracking number by email once your order has been dispatched.

Orders placed Monday to Friday before 1pm (UK time) are normally dispatched the same working day. Orders placed after 1pm, at weekends or on bank holidays are dispatched the next working day.

Delivery charges

  • Standard Delivery (Royal Mail Tracked 48), orders under £70: £5.95
  • Standard Delivery (Royal Mail Tracked 48), orders of £70 and over: Free
  • Express Delivery (Royal Mail Tracked 24), any order value: £7

Preserva Pressurizer has its own delivery charges:

  • Royal Mail Tracked 48 (2 working day delivery aim): £4.90
  • Royal Mail Tracked 24 (next working day delivery aim): £5.90

Delivery times are aims, not guarantees

Royal Mail Tracked 24 and Tracked 48 are delivery aim services. Royal Mail does not guarantee delivery on a particular day, and so we cannot guarantee a delivery date either.

  • Royal Mail Tracked 24: Royal Mail aims to deliver the next working day after dispatch. Delivery may occasionally take longer.
  • Royal Mail Tracked 48: Royal Mail aims to deliver within 2 to 3 working days after dispatch.

Any delivery time shown on our website, at checkout or in our emails is an estimate only. Actual delivery can take longer depending on your location, Royal Mail network conditions, peak periods, weather and other factors outside our control. The same applies to parcels sent with another carrier.

No refund of delivery charges for late delivery

Once your order has been handed to Royal Mail, we have no control over how quickly it is delivered. We cannot refund or partly refund delivery charges, including the £7 Express Delivery charge, if Royal Mail takes longer than its delivery aim.

Choosing Express Delivery means your order is sent with Royal Mail's faster Tracked 24 service. It does not guarantee next working day delivery.

Lost or missing parcels

If you think your parcel has been lost, please contact us at contact@padelboost.co.uk with your order number. We will open an investigation with Royal Mail and, if the parcel is confirmed lost, we will send you a replacement or give you a full refund.

Your statutory rights

This policy does not affect your statutory rights as a consumer under the Consumer Rights Act 2015.

Any questions or special requests, contact us.

Based in Ireland? Please order from Love Padel, our dedicated Irish padel ecommerce store.